The Compliance Review Unit (CRU) exists to ensure that school districts and charter schools within the state of Texas remain or come into compliance with statutory and program requirements. CRU works collaboratively with other investigative divisions within the Agency to address reported concerns.
CRU investigates complaints submitted through the that are determined to be under the jurisdiction of ÁñÁ«ÊÓÆÁ within CRU’s scope.
CRU generally reviews common categories of complaints against public school districts and charter schools. These include but are not limited to:
CRU will review the allegations and determine if the LEA has the required policies and procedures in place to address the allegation(s) raised and whether there are systemic issues of concern that require correction. CRU works collaboratively with the LEA to come into compliance within reasonable timelines. All individual concerns in the complaint are recommended to be resolved through the local grievance or other appropriate local process.
Responsive information might include a narrative summary response to the allegations, including but not limited to the following information (when applicable): Policies/procedures; Training documents; Board Meeting Agenda/ Minutes; Conflict of Interest Forms; Contracts; and any other supporting evidence required for review.
This varies- Each complaint is handled individually and while some may be easily resolved, others take additional time for the agency to conduct a thorough investigation. It is not uncommon for compliance reviews to take at least one year, which is one reason ÁñÁ«ÊÓÆÁ encourages complainants to pursue local grievance processes for more immediate relief.
Complainants are encouraged to follow the district’s local grievance process. For more information on the Local Grievance Process visit: . The complainant could (but is not required to) provide additional information for ÁñÁ«ÊÓÆÁ’s consideration if not previously provided. If there is additional information, a complaint may be reopened if determined appropriate by ÁñÁ«ÊÓÆÁ.
Compliance Review Unit
Email: cru@tea.texas.gov